* When you get to the answering machine, please leave your message. We will get back to you as soon as possible.
* This facility does not have a 24-hours on-duty manager.
Please make an appointment before you visit us.

lemon@guesthouseosaka.com

<Notice>
Please make sure you include the word "Lemon House" in the title.
We may not be able to respond to you due to an excessive number of junk e-mails we receive every day.

We cannot accept reservation further out than 2 weeks.
However, we may not be able to accommodate your wishes due to room availability.

*Please pay a security deposit (10,000yen/person) by cash or bank transfer in advance.
The deposit will be refunded at the end of your stay. However the deposit will be forfeited if you cancel your reservation.

Please let us know the following information via e-mail or phone when you wish to make a reservation.

*Name

*Number of people who wish to stay

*Phone number

*E-mail address

*Mobile E-mail address

*Nationality

*Sex

*Check-in date and time

*Check-out date and time

*Arrival station

*If you would like a tour of our facility prior to making a reservation, please contact us via email or phone before you visit us because this facility does not have a 24-hours on-duty manager who stays in Lemon House.

*You may make a reservation at the end of a tour by paying the security deposit on the spot.
(But we accept reservations from up to 2 weeks prior to the day you intend to begin your stay.)

*Security deposit is 10,000 yen per person. This will be refunded at the end of your stay unless you violate our terms and conditions.

*If you are planning on checking-in immediately after a tour, please bring an ID (passport, foreigner's registration card), security deposit and accommodation charge.

*Please make sure to bring an ID (driver's license, passport, foreigner's registration card).

*You must agree to our terms and conditions in the contract before signing it.

*Your accommodation charge must be paid in cash before checking-in. We accept Japanese yen, cash only. We will not accept traveler's check, foreign currency, or credit card.

*You will be given a key to your room at the end of check-in process.

*Please let us know as soon as you decide to check-out.

*Please also let us know your departure date and time.

*At check-out, your key must be returned and we will refund your deposit in exchange.

*Check out time is 11 am.